The Office of Information Technology Services is the leading provider of IT services to state agencies, local governments, and educational institutions across North Carolina. Our services include hosting, network and video services, telecommunications, and enterprise services such as email and calendaring. We also offer 24/7 support through our ITIL®-trained Service Desk and IT Service Support teams.
Information technology is critical to conducting the state's business. Our goal is to deliver the best in IT service management to ensure that our customers—and, ultimately, the citizens of North Carolina—realize the most from their IT investments.
IT Service Management (ITSM) is a shared service that provides a cost-effective, reliable, scalable, secure, feature-rich software tool that can be used by state agencies to manage Incidents, Service Requests, Problems, and Changes in support of customers and lines of business. This service uses the BMC® Remedy IT Service Management suite of tools, which is compliant with the Information Technology Infrastructure Library (ITIL).Learn more...
We offer several options for long distance and toll-free calling services, including:
Take control of your content with our Electronic Content Management (ECM) services:
Our Software Quality Assurance (SQA) service provides a highly reliable, scalable, secure, and cost-effective testing platform for managing and testing your agency's software applications.Learn more...
This service offers convenient access to project management, design, and structured cabling installation to enable the transport of data, voice, and video.Learn more...
All trademarks used solely to identify goods and services of their respective owners.
|July 10, 2014
Governor McCrory Signs Legislation Requiring 911 Center Backup Plans
|June 13, 2014
Governor McCrory Seeks Federal Funding for Classroom-Based E-Learning
|May 12, 2014
State CIO Wins National Leadership Award
|April 09, 2014
New International Calling Limitation Goes into Effect
|April 07, 2014
Legislative Oversight Committee Visits Western Data Center
North Carolina Office of Information Technology Services
PO Box 17209
Raleigh, NC 27619-7209